Introduction
American Auto Glass is committed to protecting the privacy and security of your personal and Financial information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information through our website. By using our services, you consent to the data practices described in this policy.
Information We Collect
We collect information to provide better services to our Clients and website visitors. This includes:
Personal Identification Information: This includes your name, email address, phone number, and mailing address provided when you book an appointment, request a quote, fill out a contact form, or register as a subscriber on our website.
Vehicle & Service Information: As an auto glass replacement service provider, we collect your location, your vehicle information such as make, model, and Year, VIN Number, and Postal code to send you a tailored quote and to reach your provided location to provide glass replacement services. We comply with applicable U.S. and Texas privacy laws.
Technical and Usage Data We automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and browsing patterns. This data helps us optimize website performance and user experience.
How We Use Your Information
Your information is utilized for the following professional purposes:
Correct Quote Price: We use your location information to send the correct quote price, as it involves a physical visit to your location to replace your ordered auto glass.
Communication: To confirm quotes, appointments, respond to inquiries, and provide updates regarding your Glass replacement order.
Operational Excellence: To improve our internal processes, ensure the security of our Website, and comply with all legal and regulatory obligations.
SMS Communication and Consent
By providing your phone number on our website, you consent to receive SMS messages from American Auto Glass related to service inquiries, updates, and business communication.
Mobile opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Message frequency may vary. Message and data rates may apply.
You can opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us directly.
We respect your privacy and do not share or sell your information to third parties.
Information Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. We only share your data with our own employees for administration purposes.
Data Security
We implement industry-standard security measures to safeguard your data. This includes administrative, technical, and physical safeguards such as SSL encryption, secure servers, and restricted access to sensitive Financial records. While we strive to protect your information, no digital transmission is 100% secure.
Your Rights and Choices
You have specific rights regarding your data, including:
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The right to access and receive a copy of your records.
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The right to request corrections to inaccurate or incomplete information.
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The right to opt-out of non-essential communications or marketing updates.
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The right to request a limit on how your personal information is shared.
Cookies and Tracking Technologies
We use cookies to keep our website running smoothly, remember your preferences, and analyze site traffic. These small text files are stored on your device to optimize your browsing experience. You can manage or disable cookies at any time through your browser settings, though doing so may affect certain site features.
Tracking Tools: We use Google Tag Manager, Google Analytics, Facebook Pixel, and Google Ads to understand how visitors interact with our website. These Industry Standard tools securely gather anonymous data regarding page views, traffic sources, and ad conversions. This data helps us improve our services and deliver relevant remarketing ads across the internet based on your past visits.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party platforms. We encourage you to review their policies independently.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Significant changes will be noted on this page with a revised effective date.
Contact Information
If you have questions regarding this Privacy Policy or our data handling practices, please contact our privacy officer:
American Auto Glass
Address : 10631 S Main St, Houston, TX 77025
Address : 8714 Windswept Ln, Houston, TX 77063
Email : Americanautoglass.texas@gmail.com
Contact: (713) 340-4466